ROOLY Shipping and Returns

ROOLY Shipping & Returns Policy:

U.S. Shipping

- Shipping is calculated at the check out.

- 5 to 8 business days unless otherwise stated. 

International Shipping

- Cost and time vary by destination.

- Some shipments might incur customs fees and taxes upon delivery, depending on the country. You will be responsible for these fees.

U.S. Returns

We are only able to accept returns within 14 days of receipt if the product is in brand new condition (unused and in its original packaging). We are unable to accept returns of even lightly used products. 

Due to high international shipping cost, we are unable to provide refund for non USA address. 

If you are having trouble with your ROOLY litter box, please reach out to us at contact@rooly.us